Detection & Response
Managed SOC
Cyberus works with your telemetry and escalation process to investigate security signals and support response.
- Alert monitoring, triage and investigation
- An operating model agreed in your service schedule
- Work with your telemetry and escalation process
- Support for response when issues are confirmed
The challenge
Alerts need triage and clear action
Security alerts need consistent triage, context and a clear route to action. A managed SOC operating model defines what is monitored, how signals are investigated and when the customer team takes over response.
Managed security operations in plain language
A security operations center brings people, process and telemetry together to review potential malicious activity. The service is only effective when data coverage, responsibilities, severity definitions and escalation contacts are explicit.
Cyberus works with agreed data sources and operating hours to triage signals, gather context and communicate supported findings. Your team retains business and containment decisions unless the service schedule assigns specific actions.
How a signal becomes a decision
- Source data. Agreed logs and security events arrive from the systems chosen for coverage.
- Triage judgment. Analysts weigh each signal against severity criteria and what is known about the asset.
- Investigation. Related activity is correlated to support or close a hypothesis about what happened.
- Escalated case. Named contacts receive evidence and affected assets, so they can decide on containment.
Why it matters
- Business risk: Security signals nobody reviews or understands sit unnoticed, giving intrusions more time to spread before anyone reacts.
- Decision it supports: Your team can decide faster whether to contain, investigate further or dismiss, using evidence rather than raw alerts.
- What you receive: You receive supported cases for the agreed sources and hours, plus reporting on trends, data gaps and improvement actions.
Operational capabilities with clear boundaries
Telemetry onboarding
Review available security data, collection health and the risks each source can help observe.
- Why it matters
- Monitoring only sees what feeds it, so knowing what data is missing shows where blind spots remain.
- Supports
- Deciding which sources to connect next
Alert triage and investigation
Assess signals for relevance, supporting evidence and likely impact using agreed severity criteria. Correlate activity across available sources to develop or close an incident hypothesis.
- Why it matters
- Most alerts are harmless, and sorting them consistently keeps analysts available for those that are not. One alert rarely tells the story, so joining evidence across sources separates real incidents from coincidence.
- Supports
- Directing attention to credible threats; confirming or ruling out an incident
Escalation
Notify named contacts with evidence, affected assets and recommended next actions.
- Why it matters
- An alert that reaches nobody who can act has little value, so contacts and content must be clear in advance.
- Supports
- Giving responders usable evidence
Detection review
Use investigation outcomes and environment changes to recommend tuning and coverage improvements.
- Why it matters
- Closed cases show which rules are noisy and which behavior was missed, so coverage can improve over time.
- Supports
- Prioritizing tuning and new coverage
Service reporting
Summarize case trends, data gaps and agreed improvement actions on the scheduled cadence.
- Why it matters
- Regular summaries let managers see patterns and gaps rather than only isolated incidents.
- Supports
- Reviewing service value and priorities
How the managed SOC operates
Why choose Cyberus for managed SOC
Make the hand-off visible before an alert arrives.
Team certifications
Individual qualifications held by members of the Cyberus team. They are not company accreditations, and not every consultant on an engagement holds every badge.
OSCP
Hands-on penetration testing skills, from enumeration to exploitation and privilege escalation.
OSWE
Web application security skills, including source code review and exploiting complex web vulnerabilities.
OSED
Exploit development skills, including analysing Windows software and writing custom exploits.
OSCP+
Hands-on penetration testing skills, from enumeration to exploitation and privilege escalation.
CRTA
Red team analysis skills, including adversary tactics and techniques.
eWPT
Web application penetration testing skills, from assessment method to exploiting common web flaws.
eWPTX
Advanced web application penetration testing skills, including complex attack techniques.
eMAPT
Mobile application penetration testing skills for Android and iOS applications.
BTL1
Defensive security skills across security operations, phishing analysis, forensics and incident response.
eCIR
Incident response skills, including investigating, containing and analysing security incidents.
CRTE
Red teaming skills focused on Windows environments and the tradecraft used against them.
CCT
EC-Council's Certified Cybersecurity Technician (CCT) validates foundational security, network, and defense skills.
Security+
CompTIA Security+ validates core skills in baseline cybersecurity, risk management, and threats.
Related reading
ASCIS 2023 Web Challenge — Writeup [Lao]
ສະບາຍດີ~ ຂ້າພະເຈົ້າໂຕແທນຈາກທີມ Cyberus Academy ທີ່ໄດ້ເຂົ້າຮ່ວມງານແຂ່ງຂັນ ASCIS ຫຼື Asean Student Contest On Information Security 2023 ຈັດໂດຍ Vietnam Information Security Association ເຊິ່ງເປັນງານແຂ່ງຂັນ CTF ຮູບແບບ Jeopardy (Online ສຳຫຼັບທີມຈາກຕ່າງປະເທດ ແລະ Offline ສຳຫຼັບທີມຈາກປະເທດ Vietnam) ທີ່ຫາກະຈົບໄປ, ໃນບົດຄວາມນີ້ຂ້າພະເຈົ້າຈະມາຂຽນວິທີຜ່ານໂຈດທີ່ໂຕຂ້າພະເຈົ້າໄດ້ແກ້ໄປເຊິ່ງເປັນໂຈດເວັບທັງໝົດມີ 3 ຂໍ້ໃນ
Managed SOC
Frequently asked questions
What coverage does the service provide?
Coverage, operating hours, data sources and escalation expectations are defined in the service schedule. Cyberus does not assume continuous coverage unless it is explicitly agreed.
Who decides whether to isolate a system?
Decision rights are agreed during onboarding. Customer owners usually retain business-impacting containment decisions unless a specific action is pre-authorized.
Can the service use our existing security tools?
The starting point is the telemetry and capabilities already available. Suitability, access and data quality are reviewed during scoping and onboarding.
What information accompanies an escalation?
An escalation can include the observed activity, affected assets or identities, supporting evidence, severity rationale and suggested next checks or containment options.
Discuss a security operations model
Share your telemetry, escalation contacts and coverage needs so a service schedule can be agreed.